PENDAMPINGAN PENYUSUNAN KPI KARYAWAN PADA KOPERASI BMT TRANS MEKAR SARI MANDIRI
DOI:
https://doi.org/10.32524/jamc.v10i1.2089Keywords:
key performance indicators, cooperative, performance appraisal, human resourcesAbstract
Purpose: This community service program aimed to assist Koperasi BMT Trans Mekar Sari Mandiri in developing an employee performance appraisal system based on key performance indicators, so that work evaluation could be conducted more objectively, measurably, and systematically documented.
Design/Methodology/Approach: The program was carried out through several stages, including socialization, training, the use of digital templates, technical tutorials, assistance in developing appraisal instruments, and evaluation of results. The program was implemented in six meetings and involved participants, consisting of cooperative board members and employees.
Findings: The results showed an improvement in participants’ understanding of the concept and development of key performance indicators. This was indicated by an increase in the average score f in the post-test. In addition, participants were able to formulate performance indicators, achievement targets, and appraisal worksheets according to their respective job functions.
Practical Implications: The results of this assistance program can be used as a basis for developing a more objective, transparent, consistent, and data-based performance appraisal system. The system can also help the cooperative document employee performance achievements and strengthen the basis for managerial decision making.
Originality/Value: This program produced a practical assistance model for developing key performance indicator-based performance appraisal in a village cooperative that had not yet implemented a structured and documented employee evaluation system.
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Copyright (c) 2026 Muhammad Ichsan Hadjri, Abdul Rohman, Gabriel Ekoputra Hartono, Tiara Anggita Qurilmi, Ahsahe Suwandi, Dimas Pascal Malik, Afif Farhan Ramadhan, Rizki Habibillah, Muhammad Zaki Al Ghani
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