Analisis Pengaruh Beban Kerja Terhadap Kepuasan Kinerja Pegawai RSUD I.A Moeis Samarinda

Abstrak

Employee dissatisfaction with the perceived workload can have an impact on the performance and quality of services in the hospital. This condition is exacerbated by the shortage of manpower and increasing work pressure in various service units. This study aims to analyze the effect of workload on employee performance satisfaction at RSUD I.A. Moeis Samarinda. This study uses a quantitative method with a cross-sectional design approach. The population in this study were all employees of RSUD I.A Moeis Samarinda totaling 650 people while the sample in this study was 200 people. The data collection technique in this study used purposive sampling that met the inclusion criteria. Data analysis was carried out using a linear regression test to determine the relationship between workload and performance satisfaction. The results showed that workload had a significant effect on performance satisfaction, with a regression coefficient of 14.345 and an R Square value of 0.510, indicating that 51% of the variation in performance satisfaction can be explained by workload. High workload can reduce enthusiasm and motivation, which has a negative impact on job quality and satisfaction. Conversely, too light a workload can also reduce motivation, although this occurs less frequently. Most employees experience moderate levels of workload, indicating potential for improved performance through better management. The management of RSUD I.A. Moeis Samarinda is expected to distribute tasks fairly and proportionally to create a work environment that supports employee productivity and welfare, as well as the overall quality of hospital services