KARAKTERISTIK PENGUSAHA, PENGGUNAAN SISTEM PENGUKURAN KINERJA STARTEGIS: BUDAYA INOVASI SEBAGAI VARIABEL MODERASI

Authors

  • Antonius Singgih Setiawan Universitas Tarakanita
  • Indrian Supheni Universitas PGRI Mpu Sindok
  • Delfi Panjaitan Universitas Katolik Musi Charitas

DOI:

https://doi.org/10.32524/jkb.v23i2.1672

Keywords:

entrepreneur characteristics; innovation culture; strategic performance measurement systems

Abstract

Purpose: This study aims to examine the relationship between entrepreneur characteristics and the use of strategic performance measurement systems and innovation culture. The influence of innovation culture on the use of strategic performance measurement systems, as well as how innovation culture moderates the relationship between entrepreneur characteristics and the use of strategic performance measurement systems.

Design/Methodology/Approach: Using a sample of 178 respondents (response rate 89%) with entrepreneur respondents in the city of Palembang, the research hypothesis was tested using Structural Equation Modeling (SEM) Partial Least Squares (PLS) analysis with Smart PLS software version 4.0.

Findings: The findings of this study conclude that entrepreneur characteristics positively influence the use of strategic performance measurement systems. Entrepreneur characteristics influence the culture of innovation. Although the study failed to prove the influence of innovation culture on the use of strategic performance measurement systems, the results of this study successfully demonstrated the moderating role of innovation culture in the relationship between entrepreneur characteristics and the use of strategic performance measurement systems.

Practical Implications: An important implication of the findings of this study is that there is a linear relationship between the characteristics of entrepreneurs who are oriented towards open and strategic thinking, which will ultimately view the development of a culture of innovation as a necessity in developing a business venture.

Originality/Value: The original contribution of this study is the interaction between innovation culture and entrepreneurial characteristics, which has not been explored in many strategic management accounting studies. Therefore, the results of this study are expected to add to the literature in strategic management accounting studies.

References

Aboramadan, M. Albashiti, B. Alharazin, H. and Zaidoune, S. 2019. Organizational Culture, Innovation and Performance: A Study from A Non-Western Context. Journal of Management Development. Vol. 39 (4). pp. 437 – 451 https://doi.org/10.1108/JMD-06-2019-0253

Acciarini, C., Brunetta, F. and Boccardelli, P. 2021. Cognitive biases and decision-making strategies in times of change: a systematic literature review. Management Decision. Vol. 59 (3) pp. 638-652 https://doi.org/10.1108/MD-07-2019-1006

Akhtar, M dan Sushil. 2018. Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry. Business Process Management Journal . vol. 24 (4). pp 923–942. https://doi.org/10.1108/BPMJ-05-2017-0102

Arsawan, I.W.E., Koval, V., Rajiani, I., Rustiarini, N.W., Supartha, W.G. and Suryantini, N.P.S. 2022. Leveraging knowledge sharing and innovation culture into SMEs sustainable competitive advantage. International Journal of Productivity and Performance Management, Vol. 71 No. 2, pp. 405-428. https://doi.org/10.1108/IJPPM-04-2020-0192

Barbosa, M. Castañeda-Ayarza, j. A. dan Ferreira, D. H. L. 2020. Sustainable Strategic Management (GES): Sustainability in small business. Journal of Cleaner Production. Vol. 258. 120880. https://doi.org/10.1016/j.jclepro.2020.120880

Basco, R. dan Calobro, A. 2016. Open innovation search strategies in family and non-family SMEs. Academia Revista Latinoamericana de Administración. Vol. 29 (3) pp. 279 – 302. https://doi.org/10.1108/ARLA-07-2015-0188

Calabretta, G., Gemser, G. dan Wijnberg, N.M. 2017. The interplay between intuition and rationalityin strategic decision making: a paradox perspective. Organization Studies. Vol. 38 (3-4) pp. 365-401 https://doi.org/10.1177/0170840616655483

Chen, Z. dan Tan, K. H. 2013. The impact of organization ownership structure on JIT implementation and production operations performance. International Journal of Operations & Production Management. Vol. 33 (9) pp. 1202 – 1229. https://doi.org/10.1108/IJOPM-06-2011-0207

Conti, C. R. Goldszmidt, R. and Vasconcelos, F. C. 2020. Firm characteristics and capabilities that enable superior performance in recessions. Journal of Business Research 119. pp. 553–561 https://doi.org/10.1016/j.jbusres.2020.07.042

De Andrade Guerra, J., Garcia, J., de Andrade Lima, M., Barbosa, S., Heerdt, M., & Berchin, I. 2018. A proposal of a balanced scorecard for an environmental education program at universities. Journal of Cleaner Production. Vol. 172. pp 1674–1690. https://doi.org/10.1016/j.jclepro.2016.11.179

Fabeil. Fzlinda, N. Pazim. Hanim, K. dan Juliana, L. 2020. The impact of covid-19 pandemic crisis on micro-enterprises: Entrepreneurs’ perspective on business continuity and recovery strategy. Journal of Economics and Business. Vol.3 (2). pp. 837 – 844. https://doi.org/10.31014/aior.1992.03.02.241

Ghasemzadeh, P. Nazari, J. A. Farzaneh, M. dan Mehralian, G. 2019. Moderating role of innovation culture in the relationship between organizational learning and innovation performance. The Learning Organization: An International Journal. Vol. 26 (3). pp 289–303. https://doi.org/10.1108/TLO-08-2018-0139

Glyptis, L. Hadjielias, E. Christofi, M. Kvasova, O. dan Vrontis, D. 2021. Dynamic familiness capabilities and family business growth: A longitudinal perspective framed within management accounting. Journal of Business Research. Vol 127. Pp. 346–363. https://doi.org/10.1016/j.jbusres.2021.01.019

Gui, L. Lei, H. P dan Le, P. B. 2024. Fostering product and process innovation through transformational leadership and knowledge management capability: the moderating role of innovation culture. European Journal of Innovation Management. Vol. 27 (1): 214–232. https://doi.org/10.1108/EJIM-02-2022-0063

Guo, H. Yang, Z. Huang, R. dan Guo, A. 2020. The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey. Frontiers of Business Research in China. Vol. 14 (19). pp. 1 – 25. https://doi.org/10.1186/s11782-020-00087-1

Hadid, W. and Al-Sayed M. 2021. Management accountants and strategic management accounting: The role of organizational culture and information systems. Management Accounting Research. Vol. 50 (1): 100725. https://doi.org/10.1016/j.mar.2020.100725

Hansen, E. G. dan Schaltegger, S. 2018. Sustainability Balanced Scorecards and their Architectures: Irrelevant or Misunderstood?. Journal of Business Ethics. Vol. 150 (4). p 937–952 https://doi.org/10.1007/s10551-017-3531-5

Heinicke, A. 2018. Performance measurement systems in small and medium-sized enterprises and family firms: a systematic literature review. Journal of Management Control. Vol. 28. pp 457–502. https://doi.org/10.1007/s00187-017-0254-9

Hamilton, J. 2020. The strategic change matrix and business sustainability across COVID-19. Sustainability. Vol. 12(15):6026. https://doi.org/10.3390/su12156026

Islam, J., & Hu, H. 2012. A review of literature on contingency theory in managerial accounting. African Journal of Business Management, 6 (15), 5159 – 5164 https://doi.org/10.58-97/AJBM11.2764

Kadir, N. 2014. The influences of the performance of the owner’s business and personality-based Small dan medium enterprises: A study on SME’s in Sengkang regency. Journal of Business and Management. Vol. 16 (4). pp. 21 – 24.

Kallmuenzer, A., Hora, W., dan Peters, M. 2018. Strategic decision-making in family firms: An explorative study. European Journal of International Management. 12(5–6), 655 – 675. https://doi.org/10.1504/EJIM.2018.10014765

Kang, M. and Park, M. J. 2019. Employees’ judgment and decision making in the banking industry: The perspective of heuristics and biases. International Journal of Bank Marketing. Vol. 37 (1). pp.382-400

Khalid, S., Beattie, C., Sands, J., & Hampson, V. 2019. Incorporating the environmental dimension into the balanced scorecard. Meditari Accountancy Research. Vol. 27 (4). pp 652–674. https://doi.org/10.1108/MEDAR-06-2018-0360

Khan, M. T. I, Tan, S.-H., & Chong, L.-L. 2016. The effects of stated preferences for firm characteristics, optimism and overconfidence on trading activities. International Journal of Bank Marketing, 34(7), 1114–1130 https://doi.org/10.1108/IJBM-10-2015-0154

Kober, R. Ng, J. dan Paul, B. J. 2007. The interrelationship between management control mechanisms and strategy. Management Accounting Research. Vol. 18 (4). pp. 425 – 452 https://doi.org/10.1016/j.mar.2007.01.002

Kraus, S. Clauss, T. Breier, M. Gast, J. Zardini, A. dan Tiberius, V. 2020. The economics of COVID-19: Initial empirical evidence on how family firms in five European countries cope with the corona crisis. International Journal of Entrepreneurial Behavior & Research. Vol. 26 (5). pp. 1067 – 1092 https://doi.org/10.1108/IJEBR-04-2020-0214

Kyrgidou, L.P. and Spyropoulou, S. 2013. Drivers and performance outcomes of innovativeness: an empirical study. British Journal of Management. Vol. 24 (3). pp. 281 – 298 https://doi.org/10.1111/j.1467-8551.2011.00803.x

Küçükbay, F., & Sürücü, E. 2019. Corporate sustainability performance measurement based on a new multicriteria sorting method. Corporate Social Responsibility and Environmental Management. Vol. 26 (3). pp 664–680. https://doi.org/10.1002/csr.1711

Malagueño, R., Lopez-Valeiras, E. & Gomez-Conde, J. 2018. Balanced scorecard in SMEs: effects on innovation and financial performance. Small Business Economics. Vol. 51. pp 221–244. https://doi.org/10.1007/s11187-017-9921-3

Mio, C. Costantini, A. dan Panfilo, S. 2022. Performance measurement tools for sustainable business: A systematic literature review on the sustainability balanced scorecard use. Corporate Social Responsibility and Environmental Management. Vol, 29 (2). pp 367-384 https://doi.org/10.1002/csr.2206

Niemimaa, M. Järveläinen, J. Heikkilä, M. dan Heikkilä, J. 2019. Business continuity of business models: Evaluating the resilience of business models for contingencies. International Journal of Information Management. Vol. 49. pp. 208 – 216 https://doi.org/10.1016/j.ijinfomgt.2019.04.010

Ogubazghi, S.K. and Muturi, W. (2014). The effect of age and educational level of owner/managers on SMMEs’ access to bank loan in Eritrea: evidence from Asmara City. American Journal of Industrial and Business Management. Vol. 4 (11). pp. 632 – 643. https://doi.org/10.4236/ajibm.2014.411069

Pousa, C., Mathieu, A. and Trépanier, C. 2017. Managing frontline employee performance through coaching: does selling experience matter?. International Journal of Bank Marketing, Vol. 35 (2). pp. 220-240 https://doi.org/10.1108/IJBM-01-2016-0005

Rasheed, R and Siddiqui, S. H. 2018. Attitude for inclusive finance: influence of ownermanagers’ and firms’ characteristics on SMEs financial decision making. Journal of Economic and Administrative Sciences. Vol. 35(3). pp.158 – 171 https://doi.org/10.1108/JEAS-05-2018-0057

Sawalha, I. H. 2020. Business continuity management: Use and approach’s effectiveness. Continuity & Resilience Review. Vol. 2 (2). pp. 81 – 96 https://doi.org/10.1108/CRR-05-2020-0016

Sbarba, A. D. dan Marelli, A. 2018. Family-controlled businesses and management control: the framing of “shareholder-oriented” practices. Journal of Management Control. Vol. 28 (4). pp. 417 – 456 https://doi.org/10.1007/s00187-018-0255-3

Senftlechner, D. dan Hiebl, M. 2015. Management accounting and management control in family businesses: Past accomplishments and future opportunities. Journal of Accounting & Organizational Change. Vol. 11 (4). pp. 573 – 606. https://doi.org/10.1108/JAOC-08-2013-0068

Shahzad, F. Rehman, I. Colombage, S. dan Nawaz, F. 2019. Financial reporting quality, family ownership, and investment efficiency: An empirical investigation. Managerial Finance Vol. 45 (4). pp. 513 – 535. https://doi.org/10.1108/MF-02-2018-0081

Setiawan, A. S. Rahmawati, Djuminah, dan Widagdo, A. K. 2019a. Owners Ethnicity and Strategic Management Accounting. Jurnal Akuntansi. Vol. 23 (2). pp. 160 – 176. https://doi.org/0.24912/ja.v23i2.575

Setiawan, A. S. Rahmawati, Djuminah, dan Widagdo, A. K. 2019b. Owner Power, Deliberate Strategy Formulation, And Strategic Management Accounting. Opción. Vol. 35 (89). pp. 254 – 270

Setiawan, A. S., Widyartono, A., & Ony, J. G. 2021. Family business control, strategy selection and strategic performance measurement usage. Jurnal Akuntansi, 25(1), 138–153. https://doi.org/10.24912/ja.v25i1.729

Setiawan. A. S. dan Iskak. 2023. Strategic Management Accounting: Historical Business Performance, Owner-Management Characteristics, Innovation Culture. Jurnal Akuntansi. Vol. 27 (2). Pp. 197-217. http://dx.doi.org/10.24912/ja.v27i2.1243

Setiawan, A.S. dan Panjaitan, D. 2024. Antecedents – Consequences Of Innovation Culture In Family Firms. Jurnal Manajemen. Vol. 28 (3). Pp. 615-675. http://dx.doi.org/10.24912/jm.v28i3.2001

Setiawan, A.S. dan Panjaitan, D. 2025. Pengaruh Lingkungan Keluarga pada Pilihan Strategi Bisnis: Budaya Inovasi sebagai Variabel Mediasi. Journal of Business and Information Systems. Vol. 7 (1) 2025. pp. 79-93. https://doi.org/10.31316/jbis.v7i1.287

Speckbacher, G., & Wentges. (2012). The impact of family control on the use of performance measures in strategic target setting and incentive compensation: A research note. Management Accounting Research, 23, 34 – 46. https://doi.org/10.1016/j.mar.2011.06.002

Talbot, D., Raineri, N., & Daou, A. 2020. Implementation of sustainability management tools: The contribution of awareness, external pressures, and stakeholder consultation. Corporate Social Responsibility and Environmental Management. Vol. 28 (1). pp 71–81. https://doi.org/10.1002/csr.2033

Vieira, R., O'Dwyer, B., & Schneider, R. 2017. Aligning strategy and performance management systems: The case of the wind-farm industry. Organization & Environment. Vol. 30 (1). pp 3–26. https://doi.org/10.1177/1086026615623058

Wu, Y., Farrukh, M., Raza, A., Meng, F., & Alam, I. 2021. Framing the evolution of the corporate social responsibility and environmental management journal. Corporate Social Responsibility and Environmental Management. Vol. 28 (4). pp 1397–1411. https://doi.org/10.1002/csr.2127

Quinn, M. Hiebl, M. R.W. Moores, K. dan Craig, J. B. 2018. Future research on management accounting and control in family firms: suggestions linked to architecture, governance, entrepreneurship and stewardship. Journal of Management Control. Vol. 28 (4). pp. 529 – 546. https://doi.org/10.1007/s00187-018-0257-1

Downloads

Published

2025-10-29

How to Cite

Setiawan, A. S. ., Supheni, I. ., & Panjaitan, D. . (2025). KARAKTERISTIK PENGUSAHA, PENGGUNAAN SISTEM PENGUKURAN KINERJA STARTEGIS: BUDAYA INOVASI SEBAGAI VARIABEL MODERASI. Jurnal Keuangan Dan Bisnis, 23(2), 158-174. https://doi.org/10.32524/jkb.v23i2.1672