PENGUATAN KAPASITAS SUMBER DAYA MANUSIA MELALUI PELATIHAN ERGO CHARACTER BUILDING PADA PT TRITA MUSI PERSADA

Abstract

Purpose: This community service program was conducted to strengthen collaborative work culture, innovation capability, leadership, and teamwork at PT Trita Musi Persada through the implementation of the ERGO Character Building program based on Total Ergonomics.

Design/Methodology/Approach: The program was implemented through capacity development and participatory engagement approaches supported by appropriate technology, the SHIP framework Systemic, Holistic, Interdisciplinary, and Participatory, and experiential learning-based outbound activities. The implementation stages included needs identification, program preparation, training, outbound simulations, group assignments, and evaluation. The materials covered organizational ergonomics, effective communication, leadership, teamwork, innovation, and the formulation of SMART and ENASE-oriented work programs.

Findings: The evaluation results indicated improved participant understanding of organizational ergonomics and the principles of SMART and ENASE oriented work planning. Stronger communication, solidarity, leadership, and cross-divisional collaboration were also observed during the training and outbound simulations. Participants were able to formulate work programs and operational solutions directed toward efficiency, effectiveness, safety, comfort, and organizational productivity.

Practical Implications: The program may be applied as an organizational development approach for strengthening employee collaboration, leadership, innovation, and work effectiveness. Its participatory and experiential design may also be adapted by other organizations facing limited resources and increasing operational complexity.

Originality/Value: Total Ergonomics, the SHIP framework, and experiential character building activities were integrated into a single organizational development program. An applicable model was provided for strengthening ergonomic work culture, employee capability, and sustainable organizational productivity.